Insert the yellow tipped end of the DC output cable into the DC-out port of the first battery.
Insert the other end of the DC output cable into the charge port of the second battery.
Medistrom Pilot Flex | Unboxing & First Impression
Medistrom Pilot Flex Is Finally Here
Introductory Price | $619
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Medistrom Pilot Flex Is Finally Here
Introductory Price | $619
frequently asked questions
1. How do I piggyback two Pilot Flex batteries together to increase the capacity?
2. Which cables will I need to piggyback Pilot Flex batteries together?
If you are using a 12V PAP device such as the Dreamstation, you will need the DC output cable for the Dreamstation to link two Flex batteries together.
If you are using a 24V PAP device such as the ResMed Airsense 10/11, you will need the DC output cable for the Airsense 10 to link two Flex batteries together.
3. Why is my compatible CPAP not turning on when I connect the Pilot Flex battery to it?
Press the multifunction button to start the CPAP.
Check the charge level.
Make sure that all the cable connections are inserted all the way.
4. Why is my CPAP displaying an error message (ex. check power, power at rear of device not inserted properly)?
Likely means that the DC output cable is faulty and will need to be replaced.
5. Why is my Pilot Flex battery overheating?
The Pilot Flex battery will only overheat when placed uncovered in direct sunlight.
When a temperature of 45°C is reached, the Pilot Flex will automatically shut off until the temperature is brought down.
6. Why is my Pilot Flex battery not charging my devices using the USB ports?
Press the multifunction button to begin charging.
Check if the USB cable is inserted correctly.
7. Can I charge the Pilot Flex using the USB-A port?
No, the Pilot Flex can be charged using the USB-C port.
8. Why is it taking so long to charge the battery using USB-C?
The USB-C port has a maximum input of 45W. Check if your charger and USB-C cable support 45W charging.
9. Why won't my AirMini cable stay connected to the machine?
The AirMini DC output cable sometimes requires extra force to completely connect to the CPAP machine.
Ensure the rubber section of the cable is inserted into the AirMini until the flange on the cable is flush with the CPAP cable port.
