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š«
What is sleep apnoea?
Module 1 ā Background knowledge for confident customer conversations
4%/2%
NZ adults ā 4% men, 2% women
BPAC NZ BPJ:48
2Ć
More common in MÄori males vs non-MÄori
BPAC NZ BPJ:48
AHI
Apnoea-Hypopnoea Index ā events per hour
10 sec
Minimum pause to count as an apnoea event
Obstructive sleep apnoea (OSA) is a sleep-related breathing disorder involving recurrent partial or complete obstruction of the upper airways. Airway muscles relax during sleep, soft tissue collapses, oxygen levels fall, and the brain triggers a brief arousal to resume breathing ā pauses usually last 10ā30 seconds and can recur hundreds of times per night.
Mortality context: Severe untreated OSA carries a mortality risk equivalent to ageing 17.5 years or a 29 mmHg increase in mean arterial blood pressure. (BPAC NZ BPJ:48)
Common signs & symptoms
šŖ
Excessive daytime tiredness
The characteristic feature of OSA ā despite sleeping a full night.
š¢
Loud snoring
All OSA patients snore ā but not all who snore have OSA.
šØ
Witnessed breathing pauses
Partner observes halt to snoring, then a loud snort or gasp.
š¤
Morning headaches
Caused by recurrent overnight hypoxia and COā build-up.
š¬
Dry mouth / sore throat
From mouth breathing overnight.
š§
Poor concentration
Cognitive deficits from fragmented sleep impair work and driving.
š¤
Irritability
Chronic sleep deprivation.
š½
Nocturia
Frequent overnight urination ā less-known but common.
š¦
Night sweats
Listed in BPAC NZ guidelines.
ā¤ļø
Decreased libido
Often improves with effective CPAP therapy.
š“
Non-refreshing sleep
Waking unrefreshed despite adequate hours.
š
Gastroesophageal reflux
Repeated pressure changes worsen acid reflux.
š§±
Obstructive Sleep Apnoea (OSA)
Most common ā 4% NZ males, 2% NZ females
Throat muscles relax, pharyngeal soft tissue collapses and blocks the upper airway. Brain signals breathing normally ā the airway is physically obstructed.
Cause
Physical airway obstruction
Treatment
CPAP / APAP ā first-line
š§
Central Sleep Apnoea (CSA)
Less common ā instability in respiratory control
Instability in respiratory drive. Airway is clear. Requires sleep physician referral ā always outside retail scope.
Treatment
BiPAP / ASV ā specialist
Staff note
Always refer ā not retail scope
AHI severity ā BPAC NZ classification
Normal
<5
CPAP treatment target. Under 2 is ideal.
Mild OSA
5ā15
Lifestyle first; CPAP if symptomatic.
Moderate OSA
16ā30
CPAP recommended.
Severe OSA
30+
CPAP strongly indicated. Eligible for public funding.
šØCPAP / APAP therapyFirst-line moderateāsevereā¾
Mainstay of treatment for moderate to severe OSA. Effective from the very first night. Not a ventilator ā does not provide supplemental oxygen.
šLifestyle changesFirst-line mild OSAā¾
Weight loss, avoid alcohol before bed, quit smoking, side sleeping, regular exercise.
š¦·Mandibular Advancement Device (MAD)Alternative / second-lineā¾
Custom dental appliance that repositions the jaw forward. Must be fitted by a dentist.
āļøSurgeryLast resortā¾
Only after CPAP and MAD have been unsuccessful. Tonsillectomy, nasal septum correction, Inspire nerve stimulation.
Treatment decisions must involve a GP, sleep physician, or sleep physiologist. Our role is to support therapy ā not prescribe it.
š„ MÄori and Pacific peoples
OSA is twice as common in MÄori males vs non-MÄori. MÄori and Pacific peoples tend to present with more severe OSA and increased co-morbidities. Culturally sensitive support matters.
š° CPAP funding in New Zealand
Severe OSA: May be eligible for publicly funded CPAP through Te Whatu Ora hospital sleep service, via GP referral.
Private-to-public: After 8 weeks compliance on a private device, patients can be referred for a funded one.
Low income: Work and Income may assist with funding.
Mild/moderate OSA typically self-fund.
Private-to-public: After 8 weeks compliance on a private device, patients can be referred for a funded one.
Low income: Work and Income may assist with funding.
Mild/moderate OSA typically self-fund.
š Driving safety
Males with mild OSA have a four-fold increased accident risk. NZTA may require proof of CPAP compliance. If a customer mentions sleepiness while driving, suggest they speak with their GP.
"Do I really need CPAP?"
For moderate-severe OSA, lifestyle changes alone are rarely sufficient. CPAP works from night one and is the gold standard treatment.
"My AHI says 3 ā is that good?"
Yes ā under 5 is the clinical target, under 2 is ideal. CPAP is working well.
"My doctor said I have mild OSA ā do I need a machine?"
People with mild OSA can often try lifestyle changes first. If they have daytime sleepiness or cardiovascular concerns, CPAP may still be recommended. Decision for their GP.
"Is CPAP funded in NZ?"
Yes ā for severe OSA, patients may be eligible for publicly funded CPAP via hospital sleep service. Private-to-public after 8 weeks. Work and Income support for low-income patients. Mild/moderate typically self-fund.
šØ
What is CPAP therapy?
Module 2 ā Core concept every staff member must know
CPAP = Continuous Positive Airway Pressure. Not a ventilator ā does not provide supplemental oxygen. Pressurised air acts as a pneumatic splint, preventing airway collapse during sleep. The machine simply keeps the airway open by blowing a continuous stream of air.
Pressure range
4ā20 cmHāO
Not a ventilator
No supplemental Oā
Compliance target
All night, every night
| Type | How it works | Common for | NZ context |
|---|---|---|---|
| CPAP (Fixed) | Constant set pressure all night | Most OSA with stable prescription | Requires clinician-set pressure |
| APAP (Auto) | Auto-adjusts pressure as needed | Variable apnoea; new patients | All stocked machines are APAP-capable |
| BiPAP | Higher inhale / lower exhale pressure | CSA, COPD, high-pressure intolerant | Specialist prescription only |
"APAP is like cruise control ā it adjusts automatically. Fixed CPAP is like setting a speed and leaving it."
ā ļø Never change a customer's prescribed pressure without clinician instruction. Always refer pressure-related concerns to a sleep physiologist or GP.
āļø
CPAP machine components
Module 3 ā Know every part and its function
š„ļø
Main unit
Motor + blower. Generates pressurised air.
š§
Humidifier
Heats water to add moisture. Reduces dryness.
š
Air tubing
Standard 22mm. Heated tubes prevent rainout.
š·
Mask + headgear
Delivers pressurised air to the airway.
š
Power supply
AC adapter. Some machines support DC/battery.
š§¹
Filter
Traps dust before the motor. Replace monthly.
š±
SD card / app
Records AHI, leak rate, hours used nightly.
š”ļø
Temp sensor
In heated tubes ā maintains humidity levels.
5-step operating guide
- 1Fill humidifier to MAX with distilled water only.Tap water causes mineral build-up and may void warranty.
- 2Attach tubing firmly to machine outlet and mask connector.
- 3Put on the mask and adjust headgear for a comfortable seal.
- 4Press start or use Ramp mode.Ramp starts at low pressure, gradually increases as the patient falls asleep ā easier to tolerate.
- 5Morning: remove mask, empty humidifier, air-dry with lid open.
š„ļø
Machines & brands
Module 4 ā All CPAP machines stocked at The Sleep Spot
ResMed
LatestResMed
AirSense 11 AutoSet
ā Latest
- š„ļøTouchscreen + over-the-air updates
- š±myAirā¢ Personal Therapy Assistant
- š§HumidAirā¢ + ClimateLineAirā¢ heated tube
CurrentResMed
AirSense 10 AutoSet
ā Current
- šAutoRampā¢ + SmartStartā¢
- š±4G cellular for myAirā¢
- š§HumidAirā¢ + ClimateLineAirā¢ heated tube
TravelResMed
AirMini AutoSet
ā Travel
- š¦World's smallest CPAP ā 300g
- š§HumidXā¢ waterless ā requires setup pack per mask type
- āļøFAA-approved Ā· ~30 dB Ā· see AirMini deep-dive tab for full details
Fisher & Paykel
Fisher & Paykel
SleepStyle+ Auto
ā Latest
- š§ SensAwakeā¢ ā detects waking, reduces pressure
- š§ThermoSmartā¢ humidifier system
- š³šæDesigned in New Zealand
BMC
TravelBMC
M1 Mini
ā Travel
- š¦400g Ā· budget travel CPAP option
- š§HME waterless humidification
- šWorks with standard tubing ā no setup pack required
Transcend
TravelTranscend
Micro Auto
ā Travel
- š¦Ultra-compact Ā· one of the smallest travel CPAPs available
- šShips with WhisperSoftā¢ muffler ā ~27 dB (quieter than AirMini at ~30 dB)
- šWorks with any standard 22mm mask ā no proprietary setup pack needed
- š¬ļø30-min drying cycle after therapy ā reduces moisture and mould risk
Philips
We stock Philips DreamWear masks but not DreamStation machines. For machine replacement, recommend the AirSense 11 or SleepStyle+.
ā ļø Philips DreamStation 1 recall (2021 ā degrading polyester-based foam). Direct any questions to the customer's GP or the Philips recall website. Never minimise this concern.
āļø ResMed AirMini AutoSet ā Staff deep-dive
AirMini AutoSet
The world's smallest CPAP machine. Same AutoSet therapy algorithms as the AirSense 10. A complete travel therapy device ā not a compromise, but with important trade-offs staff must cover before any sale.
300g
Weight
13.7cm
Length
100ā240V
Universal voltage
~30 dB
Noise level
FAA ā
Flight-approved
AirMini vs bedside CPAP ā key differences
| Feature | AirSense 10/11 (bedside) | AirMini (travel) |
|---|---|---|
| Therapy | ||
| Algorithm | AutoSet APAP | AutoSet APAP ā identical |
| EPR comfort | ā EPR | ā EPR via AirMini app |
| Data tracking | myAir app | AirMini app (Bluetooth) |
| Humidification | ||
| Humidifier type | HumidAirā¢ water-based levels 1ā8 | HumidXā¢ waterless ā level 2ā3 equivalent |
| Water required | Yes ā distilled water daily | No ā waterless, travel-friendly |
| Masks | ||
| HumidX-capable masks | N/A ā all masks work | 5 specific ResMed masks with setup pack (P10, N20, N30, F20, F30) |
| Other masks | N/A ā all masks work | Any mask via ZephAir + 22mm tube ā no HumidX |
| Practical | ||
| Size / weight | ~680g, bedside unit | 300g ā fits in palm, carry-on bag |
| Noise level | ~27 dB | ~30 dB ā louder due to no acoustic insulation space |
| Airline carry-on | Allowed | FAA-approved, doesn't count toward luggage limit |
| 12V vehicle power | Requires inverter | AirMini DC/DC Converter ā runs directly from 12V |
Pre-sale checklist ā cover all three before completing any AirMini sale: (1) Which mask does the customer use? Is it HumidX compatible? (2) What humidity level do they currently run? (3) Are they sensitive to machine noise? These determine if the AirMini is right for them.
Understanding "compatible" vs "non-compatible" masks
Compatible masks = masks that work with the AirMini's proprietary setup pack tubing, giving full HumidXā¢ waterless humidification.
Non-compatible masks = masks that cannot use the setup pack or HumidX ā but can still be used with the AirMini via a ZephAir adapter and standard 22mm tubing. The therapy is completely identical ā you just won't have HumidX humidification.
HumidX-compatible masks ā setup pack required
| Mask | Status | Setup pack | HumidX | Notes |
|---|---|---|---|---|
| AirFit P10 ā Nasal pillow | ā HumidX | P10 Setup Pack | Standard + Plus | Best travel option for nose breathers. Lightest mask. |
| AirFit N20 / AirTouch N20 ā Nasal | ā HumidX | N20 Setup Pack | Standard + Plus | AirTouch N20 foam rules still apply ā wipe-clean only. |
| AirFit N30 ā Nasal cradle | ā HumidX | N30 Setup Pack | Standard + Plus | Under-nose, good for bridge soreness. |
| AirFit F20 / AirTouch F20 ā Full face | ā HumidX (F20 variant) | F20 Setup Pack | F20 HumidX only ā ļø | Uses a different HumidX cartridge ā NOT interchangeable with nasal HumidX. |
| AirFit F30 ā Full face under-nose | ā Setup pack, no HumidX | F30 Setup Pack | No HumidX | Setup pack available but no HumidX for F30. |
Non-compatible masks ā can still be used via ZephAir
š
ZephAir CPAP Hose Connector
Allows ANY standard CPAP mask to work with the AirMini ā without HumidX
The ZephAir connector bridges the AirMini's proprietary port to a standard 22mm CPAP tube ā connecting any mask. Therapy is full and complete. The only loss is HumidX waterless humidification.
1
ZephAir connector
Plugs into AirMini's output port, converts to standard connection.
View on The Sleep Spot ā3
Any mask
F30i, N30i, P30i, F&P masks, DreamWear, BMC ā all work via ZephAir.
Sales use case: A customer uses an AirFit F30i at home and wants the AirMini for travel. Rather than buying a new travel mask, they can use ZephAir + 22mm tube + their F30i. Therapy unchanged ā just no HumidX. Recommend the humidity pre-test (see Humidity tab).
| Mask | Status | What's needed | HumidX | Notes |
|---|---|---|---|---|
| AirFit F30i / AirTouch F30i | Via ZephAir | ZephAir + 22mm tube | ā No HumidX | i-series connector incompatible with setup pack. |
| AirFit N30i / AirTouch N30i | Via ZephAir | ZephAir + 22mm tube | ā No HumidX | |
| AirFit P30i | Via ZephAir | ZephAir + 22mm tube | ā No HumidX | |
| AirFit F40 | Via ZephAir | ZephAir + 22mm tube | ā No HumidX | |
| Fisher & Paykel masks | Via ZephAir | ZephAir + 22mm tube | ā No HumidX | All F&P masks ā Simplus, Vitera, Eson 2, Evora, Solo, etc. |
| BMC masks | Via ZephAir | ZephAir + 22mm tube | ā No HumidX |
The AirMini is excellent ā but it's not right for everyone. Three things differ meaningfully from a bedside machine. Cover all three before completing any sale.
š·
1. Mask compatibility
May need new mask or accessories
If the customer's mask isn't in the HumidX setup pack list (F30i, N30i, P30i, F40, F&P masks), they can either: (1) use ZephAir + standard tube to travel with their existing mask ā no humidification, or (2) buy a compatible travel mask (P10 or N20 are most popular).
The setup pack is mandatory for HumidX ā always sell together with the machine.
F20 HumidX is a completely different cartridge to standard HumidX. Never mix them up when selling replacements.
š
2. Noise level
AirMini is louder than a bedside machine
Standard bedside CPAP: ~27 dB. AirMini: ~30 dB. The difference is noticeable in a quiet room.
The reason: AirMini is too compact to include the acoustic insulation that a bedside machine uses to dampen motor noise.
Noise comes from both inhalation and exhalation ā both the motor and the mask vent.
For noise-sensitive customers, see the Noise tab for practical tips to reduce it.
š§
3. Humidity level
HumidX provides less humidity than water-based
HumidX delivers approximately level 2ā3 equivalent on a standard machine ā the lower end of the range.
Customers running their bedside machine at levels 5ā8 will likely notice significantly drier air.
Pre-purchase test: Suggest they lower their current machine to its lowest humidity setting for 1ā2 nights before buying. If they cope ā they'll likely be fine with HumidX.
Don't skip the pre-sale conversation. A customer who buys the AirMini without understanding the noise and humidity differences may return it disappointed. Setting expectations upfront protects the sale and builds trust.
Why the AirMini is louder
A standard CPAP machine has enough internal space for acoustic dampening material that muffles motor noise before it reaches the airflow path. The AirMini's ultra-compact design leaves no room for this insulation. The result: the motor noise ā on both inhalation and exhalation ā is more audible to the user and anyone nearby.
Source: ResMed Asia Pacific confirms the AirMini measures approximately 2ā3 dB louder than the AirSense 10 for both radiated and conducted noise.
Practical tips to reduce AirMini noise
šæ
Wrap the tube with insulating fabric
Wrapping the short AirMini tube in a fabric sleeve or tube wrap insulates the airway and helps muffle sound. A small piece of fleece works too.
š
Place the AirMini lower ā on the floor
Positioning the AirMini on the floor rather than the bedside table increases distance from the ear and reduces perceived noise.
šØ
Remove the HumidX cartridge
Removing the HumidX reduces airflow resistance and turbulence noise. Useful in humid climates where extra humidification isn't needed.
š·
Check for mask leaks first
A poorly fitting mask creates turbulent airflow noise that can be mistaken for machine noise. Always check mask fit before attributing noise to the AirMini.
š±
Enable EPR (exhalation relief)
Enabling EPR in the AirMini app softens exhale pressure, which can reduce exhaust vent noise ā particularly noticeable with some masks.
šØ
Context matters for travel
Hotel rooms and campervans often have more ambient noise (air conditioning, road noise) that naturally masks AirMini noise. The difference is most obvious in a very quiet bedroom.
Understanding HumidX humidity levels
A standard bedside CPAP lets patients dial in humidity from level 1 (very dry) to level 8 (very humid). HumidX doesn't have adjustable levels ā it delivers a fixed amount equivalent to approximately level 2ā3 on a standard machine.
Bedside humidity scale vs HumidX equivalent
1
HumidX
2
HumidX+
3
4
5
6
7
8
HumidX range (~level 2ā3)
Bedside machine range (levels 1ā8)
ā Likely to be fine
Currently uses level 1ā4 Ā· Travels to humid climates Ā· Nasal pillow user Ā· Doesn't notice dryness much
ā ļø May struggle
Currently uses level 5ā8 Ā· Dry climate travel Ā· Full face mask user Ā· Prone to dry mouth or congestion
š” Pre-purchase humidity test ā recommend to every customer
Before the customer buys, suggest they turn their current machine's humidity to its lowest setting and sleep on it for 1ā2 nights. If they wake up comfortable ā they'll likely cope well with HumidX. If they wake up dry or congested, the AirMini may not suit them for longer trips.
HumidX vs HumidX Plus
Blue ā Standard
HumidX
Most conditions Ā· approx. level 2
š§Standard waterless humidification. Suitable for most climates and most users.
ā
Compatible with: P10, N20, N30 setup packs.
ā ļøF20 uses its own F20 HumidX ā completely different product, not interchangeable.
šReplace every 30 days or when visibly degraded.
Grey ā Plus
HumidX Plus
Dry climates Ā· approx. level 3
š§š§Higher humidity. Recommend for dry destinations, high altitude, or if standard HumidX is insufficient.
ā
Same setup packs as standard: P10, N20, N30.
š«NOT available for F20 setup pack.
šReplace every 30 days.
ā ļø The F20 HumidX is completely different to standard HumidX and HumidX Plus. They are NOT interchangeable. Always confirm which setup pack the customer has before selling HumidX cartridges.
Battery options stocked at The Sleep Spot
ā
Recommended
š Current model
Medistrom Pilot Flex
Newer model Ā· higher capacity Ā· recommended for new customers
ā±ļø
AirMini at 5 cmHāO: 19hrs 42min Ā· at 10 cmHāO: 12hrs 44min
Official Medistrom run times chart (no humidifier/heated tube). Higher pressure = shorter runtime.
Official Medistrom run times chart (no humidifier/heated tube). Higher pressure = shorter runtime.
š¦
Ships with AirMini DC cable included. All other machine cables sold separately.
ā”
Dual voltage ā auto-detects 12V or 24V. Works with AirMini, AirSense 10, AirSense 11.
š
98Wh Ā· FAA/TSA compliant Ā· under 100Wh airline threshold Ā· carry-on only.
š
Recharges in 2ā3hrs via AirSense 10/11 AC adapter, or 4ā6hrs via 45W USB-C. AirMini's own AC adapter takes 7ā9hrs ā recommend Medistrom AC adapter or USB-C for faster charging.
š
Two units can be linked together for extended multi-night off-grid coverage.
Phasing out
š Previous model
Medistrom Pilot-24 Lite
Still stocked Ā· compatible Ā· being replaced by Pilot Flex
ā±ļø
1ā2 nights runtime with humidifier and heated tubing disabled (Medistrom official). Actual hours vary by pressure ā lower pressure = longer runtime.
ā ļø
Still fully functional and AirMini-compatible. Recommend Pilot Flex to all new customers. Existing Pilot-24 Lite owners don't need to upgrade.
š
Ships with DC cables for AirMini and AirSense 10. AirSense 11 cable sold separately.
š
95Wh Ā· FAA/TSA compliant Ā· carry-on only.
ā”
Recharges 2ā3hrs via AirSense 10 adapter. AirMini's adapter takes 7ā9hrs.
ā ļø
Pilot Flex cables are NOT backwards compatible with Pilot-24 Lite. Upgrading customers need new cables.
š DC Power
AirMini DC/DC Converter
Campervans Ā· boats Ā· caravans Ā· cars
ā”
Plugs into a vehicle cigarette lighter socket (12V or 24V DC). Allows the AirMini to run directly from the vehicle's power supply ā no separate battery needed. (Source: ResMed AU)
š
Best for campervans, caravans, and boats with a house battery ā continuous power for entire stays.
š
Also works in a car via cigarette lighter ā useful for long road trips or naps.
š
3m cable ā enough to position AirMini comfortably away from the power point.
š”
Great add-on sale for campervan/caravan customers ā many don't know this option exists.
Official Pilot Flex run times ā AirMini (Medistrom chart)
Run times with no humidifier or heated tubing. HumidX is passive ā zero power draw. Higher pressure and mask leaks reduce runtime.
| Machine | Pressure | Humidifier | Pilot Flex run time |
|---|---|---|---|
| ResMed AirMini | Low ā 5 cmHāO | No | 19 hrs 42 min |
| ResMed AirMini | Medium ā 10 cmHāO | No | 12 hrs 44 min |
| For reference ā ResMed bedside machines (no humidifier/heated tubing) | |||
| ResMed AirSense 10 | Low ā 5 cmHāO | No | 15 hrs 54 min |
| ResMed AirSense 10 | Medium ā 10 cmHāO | No | 11 hrs 20 min |
| ResMed AirSense 11 | Low ā 5 cmHāO | No | 17 hrs 55 min |
| ResMed AirSense 11 | Medium ā 10 cmHāO | No | 11 hrs 34 min |
ā ļø Using a heated humidifier with any machine drops runtime to just 2ā3 hours. The AirMini avoids this entirely ā HumidX is passive and has zero power draw.
Flying with the AirMini
ā
FAA-approved carry-on
Medical device ā FAA approved and does not count toward the carry-on luggage limit.
š
Recommended documents
Doctor's letter confirming CPAP need + ResMed FAA compliance letter (downloadable from resmed.com). Not always required but prevents gate issues.
š
Notify airline 48+ hours ahead
If planning in-flight use, contact airline at least 48 hours before to confirm policy and request a seat near a power outlet.
š«
Batteries ā carry-on only
Lithium batteries must always be in carry-on luggage ā never checked bags. Pilot Flex (98Wh) and Pilot-24 Lite (95Wh) are both under 100Wh ā unlimited carry-on for most airlines.
š
Airport security
AirMini may need to be removed from bag for X-ray. Clear plastic bag helps. Allow extra time at security.
š
International power
100ā240V input ā no voltage converter needed anywhere in the world. Only a local plug adapter for the socket shape.
Sources
[RM-AU] ResMed Australia. AirMini DC/DC Converter ā 12V or 24V cigarette lighter, car/boat/vehicle. shop.resmed.com.au ā
[RM-AU2] ResMed Australia. AirMini compatible masks + setup packs. shop.resmed.com.au ā
[RM-NOISE] ResMed Asia Pacific. AirMini ~2 dBA louder than AirSense 10 for radiated noise. ap.resmed.com ā
[MED-CHART] Medistrom Pilot Flex run times chart. AirMini at 5 cmHāO: 19hr 42min Ā· at 10 cmHāO: 12hr 44min. Source: The Sleep Spot product information.
[MED-LITE] Medistrom. Pilot-24 Lite ā 1ā2 nights runtime. medistrom.com ā
[TSS] The Sleep Spot. ZephAir Connector. thesleepspot.co.nz ā
"I use an AirFit F30i ā can I use it with the AirMini?"
Yes ā but not with HumidX. The F30i isn't compatible with the setup pack, but you can use a ZephAir connector + standard 22mm tube with your existing F30i. Therapy is identical ā just no waterless humidification. Alternatively, the AirFit P10 or N20 work as travel masks with full HumidX.
"Is it as quiet as my AirSense?"
No ā the AirMini is slightly louder (~30 dB vs ~27 dB). The compact design has no space for acoustic insulation. For most travellers it's fine, especially in hotels. If you're noise-sensitive, a tube wrap or placing the machine on the floor can help.
"I use humidity level 7 ā will the AirMini be enough?"
Probably not without adjustment. HumidX delivers around level 2ā3 equivalent. A good test: turn your current machine to its lowest humidity setting tonight. If you wake up comfortable, you'll likely be fine. If you wake dry or congested, it may not suit longer trips.
"Do I need to buy a setup pack as well?"
Yes ā the AirMini cannot be used without a setup pack for HumidX humidification. Tell us which mask you use and we'll get you the right one. They're sold separately and are mandatory for the waterless humidification to work.
"I travel in my campervan ā can I run it from the van?"
Absolutely ā the AirMini DC/DC Converter lets you run the machine from a standard 12V cigarette lighter socket. No battery or inverter needed. Perfect for campervans, caravans, boats, and cars.
"Can I use it as my main machine?"
Yes ā the therapy is identical to a bedside machine. Some customers use the AirMini as their only CPAP. The trade-offs are slightly less humidification and fewer mask options. If you're happy with those, there's no clinical reason not to.
"Which battery should I get?"
The Medistrom Pilot Flex is our current recommendation ā ships with an AirMini cable, up to ~20 hours at low pressure, 98Wh FAA compliant. We still stock the Pilot-24 Lite which is also fully compatible. Note: batteries must always travel in carry-on luggage ā never checked bags.
"Can I use it on the plane?"
Yes ā the AirMini is FAA-approved. Contact your airline at least 48 hours before to let them know you'll be using CPAP in-flight, and ask about seat power outlets. Bring the ResMed FAA compliance letter as backup. If no outlet is available, a Medistrom battery ensures you won't miss therapy.
| Machine | Brand | Type | Standout feature | Status |
|---|---|---|---|---|
| AirSense 11 | ResMed | Bedside APAP | Touchscreen, OTA updates, Personal Therapy Assistant | ā Latest |
| AirSense 10 | ResMed | Bedside APAP | AutoRampā¢, SmartStartā¢, 4G cellular | ā Current |
| AirMini | ResMed | Travel APAP | World's smallest, HumidXā¢, FAA-approved ā see deep-dive tab | ā Travel |
| SleepStyle+ | Fisher & Paykel | Bedside APAP | SensAwakeā¢, ThermoSmartā¢, NZ-designed | ā Latest |
| BMC M1 Mini | BMC | Travel APAP | 400g, budget travel, standard 22mm tubing | ā Travel |
| Transcend Micro Auto | Transcend | Travel APAP | WhisperSoftā¢ muffler (~27 dB), standard 22mm, 30-min drying cycle | ā Travel |
Guide: New patient ā AirSense 11 or SleepStyle+. Travel premium ā AirMini. Travel budget ā BMC M1 Mini. Existing customer with campervan ā AirMini + DC/DC Converter.
š©
Mask components
Module 5 ā The 4 universal parts of every CPAP mask
Mask anatomy
ā Cushion
ā” Frame
ā¢ Headgear
ā£ Elbow
1
Cushion / sealSits against the face. Creates the airtight seal. Most frequently replaced component.
2
Frame / chassisHolds the cushion and connects to headgear. Structural backbone.
3
HeadgearStraps that hold the mask securely on the face all night.
4
Elbow / connectorConnects mask to tubing. Contains vent ports ā never block these.
Component deep-dive
1
Cushion / Seal
Contact surface against the face
Replace every 3ā6 months
Creates the airtight seal. Most commonly replaced part and leading cause of mask leaks.
Silicone ā most common. Flexible, durable, cleanable. Degrades from skin oils over time. Replace every 3ā6 months.
UltraSoftā¢ memory foam (AirTouch F20/N20) ā wipe-clean only, never wet. Replace every 4 weeks (ResMed AU).
ComfiSoftā¢ fabric (AirTouch N30i/F30i) ā hand wash OK, no bristle brush. Replace when worn, typically 1ā3 months.
Size (S/M/L) printed on the silicone. Size = cushion only ā not the headgear.
Recommend a Fit Pack (S/M/L cushions bundled) for customers between sizes.
2
Frame / Chassis
Structural backbone
Replace every 6ā12 months
Holds the cushion and provides headgear connection points. Distributes tension evenly.
Can crack, warp, or lose integrity ā causing cushion misalignment and leaks.
Most modern masks use modular design ā frame, cushion, and headgear replaced separately.
Some frames have magnetic clips ā contraindicated for pacemaker/cochlear implant users.
3
Headgear
Straps that hold the mask in place
Replace every 6ā12 months
Fabric straps. Too loose = leaks. Too tight = skin sores and paradoxically worse leaks.
Two-finger rule: Two fingers should fit comfortably between strap and cheek.
Loses elasticity over time ā leading cause of skin sores from over-tightening. Replace even if not visibly broken.
S/M/L cushion size ā headgear size. Most patients fit standard headgear.
F&P VentiCoolā¢ ā breathable fabric, wicks moisture for cooler overnight wear.
4
Elbow / Connector
Links mask to CPAP tubing
Replace if cracked or stiff
Rigid or swivel piece connecting mask to tubing. Houses the exhalation vent ports.
Side-entry elbow ā standard on most masks.
Top-of-head connector ā i-suffix ResMed masks (F30i, N30i, P30i), DreamWear, BMC N6/F6.
Vent ports MUST NEVER be blocked ā they exhaust COā. Blocking causes dangerous COā rebreathing.
Hairline cracks ā even small ones cause significant pressure leaks.
How the 4 parts differ by mask type
š·Full face mask
CushionSeals around nose and mouth. Largest contact area.
FrameLarger. Often includes forehead support pad.
HeadgearUsually 4-point straps for secure coverage.
ElbowChin on most. Top-of-head on F30i / AirTouch F30i.
šNasal mask
CushionNose only. Under-nose designs (N30i, Evora) remove bridge contact entirely.
FrameSmaller. Minimal or frameless on newer designs.
HeadgearUsually 3-point straps. Lighter overall.
ElbowFront on most. Top-of-head on N30i, N30, AirTouch N30i.
š±Nasal pillow mask
CushionSmall pillows insert into nostrils only. No bridge or forehead contact.
FrameVery minimal ā small cradle. Lightest frame of any type.
HeadgearLightweight 2-point straps.
ElbowFront on P10, Brevida, Nova Micro. Top-of-head on P30i.
š Key rules
š·
Cushion is the most commonly replaced part and the most common cause of leaks when worn out.
šļø
Headgear loses elasticity over time ā replace even if not visibly broken.
ā
Vent ports must NEVER be blocked. They exhaust COā ā blocking is dangerous.
š
Leaks ā check cushion first, then headgear, then frame. Fix in order before recommending a new mask.
Sales script: Before selling a whole new mask for leaks ā ask: (1) Is the cushion older than 3 months? (2) Has the headgear lost its elasticity? Replacing just those parts usually fixes it at a fraction of the cost.
š·
Mask types & brands
Module 6 ā The Sleep Spot full mask range
| Style | Covers | Best for | Watch out for |
|---|---|---|---|
| Full face | Nose + mouth | Mouth/both breathers, high pressure, nasal blockage | Claustrophobia, eye-area leaks |
| Nasal mask | Nose only | Nose breathers wanting comfort & seal balance | Mouth breathers ā add chin strap |
| Nasal pillows | Nostrils only | Claustrophobia, minimal contact, active sleepers | High pressure, congestion, mouth breathers |
Tube entry: Top-of-head tube exits the crown ā cannot tangle with body movements. Side-entry tube standard on most other masks.
Fisher & Paykel
Full face
Full face
Side-entry
Simplus
RollFitā¢ pivoting seal. Best for back sleepers.
Full face
Side-entryVitera
RollFitā¢ + VentiCoolā¢ headgear.
Full face
Side-entry
Evora Full
Under-nose floating seal. Bridge-free.
Nasal
Nasal
Side-entry
Eson 2
RollFitā¢ XT. Best nasal for side sleepers.
Nasal
Side-entry
Evora Nasal
Under-nose. Dynamic Support Technologyā¢.
Nasal
Side-entrySolo Nasal
AutoLockā¢ under-nose push-to-seal.
Nasal
Side-entry
Nova Nasal
Minimal frame. RollFitā¢ XT.
Nasal pillows
Pillows
Side-entryNova Micro
Under 40g. Ultra-compact.
Pillows
Side-entry
Brevida
AirPillowā¢ self-inflating seal.
Pillows
Side-entry
Solo Nasal Pillow
AutoLockā¢ under-nose pillow seal.
Solo Nasal and Solo Nasal Pillow = side-entry, despite the pillar design. Nova Micro = side-entry. None of these solve hose-tangling.
ResMed
Full face
Full face
Side-entry
AirFit F20
InfinitySealā¢. Best-selling full face worldwide.
Full face
Side-entry
AirTouch F20
UltraSoftā¢ foam. Wipe-clean only. Replace every 4 weeks.
Full face
Top-of-headAirFit F30i
Under-nose AdaptiSealā¢. Bridge-free.
Full face
Top-of-head
AirTouch F30i
ComfiSoftā¢ fabric. Comfort & Clear variants.
Full face
Side-entryAirFit F40
Smallest full face. QuietAirā¢ diffused venting.
Nasal
Nasal
Side-entryAirFit N20
InfinitySealā¢. XS size available.
Nasal
Side-entryAirTouch N20
Memory foam. Wipe-clean only. Replace every 4 weeks.
Nasal
Top-of-headAirFit N30i
Spring Airā¢ under-nose. Zero bridge contact.
Nasal
Side-entryAirFit N30
Non-magnetic. Safe for pacemaker/implant users.
Nasal
Top-of-headAirTouch N30i
ComfiSoftā¢ fabric. Hand wash, no bristle brush.
Nasal pillows
Pillows
Top-of-head
AirFit P30i
360Ā° swivel. Most movement-free option.
Pillows
Side-entryAirFit P10
42g. QuietAirā¢ near-silent. AirMini compatible.
"i" suffix = top-of-head tube. Recommend F30i, N30i, P30i for side-sleepers and customers with hose-tangling issues. Note: AirFit N30 is side-entry despite the similar name.
BMC
Full face
Full face
Side-entry
F5A+
Best value full face.
Full face
Side-entry
F6
Side-entry full face.
Full face
Top-of-head
F6S
Top-of-head full face.
Nasal
Nasal
Side-entry
N5A+
Auto-Fit frame.
Nasal
Side-entry
N6
Side-entry nasal.
Nasal
Top-of-head
N6S
Top-of-head nasal.
Nasal pillows
Pillows
Side-entry
P6
Side-entry nasal pillow.
Pillows
Top-of-head
P6S
Top-of-head nasal pillow.
Philips
Full face
Full face
Side-entry
Amara View
Under-nose minimal full face.
Full face
Top-of-head
DreamWear Full Face
Top-of-head. Interchangeable headgear system.
Nasal & pillows
Nasal
Side-entry
DreamWisp
Hybrid under-nose nasal entry.
Nasal
Top-of-head
DreamWear UTN
Top-of-head. Under-nose cushion.
Pillows
Top-of-head
DreamWear Pillow
Top-of-head tube pillow mask.
ā¦
Mask-terpiece ā mask selector
Module 7 ā 6-question scoring tool for use with customers in-store
For guidance only ā not a substitute for advice from a doctor, sleep physician, or sleep physiologist.
š§
Troubleshooting
Module 8 ā Common customer complaints and how to resolve them
Leaks around the eyes / general mask leaksā¾
1. Headgear too loose ā apply two-finger rule.
2. Wrong cushion size ā try one size smaller.
3. Worn cushion ā replace if older than 3 months.
4. Facial hair ā nasal pillows (Brevida, P10) insert into nostrils and bypass beard.
5. Always test seal with machine running ā dry fits often fail under pressure.
2. Wrong cushion size ā try one size smaller.
3. Worn cushion ā replace if older than 3 months.
4. Facial hair ā nasal pillows (Brevida, P10) insert into nostrils and bypass beard.
5. Always test seal with machine running ā dry fits often fail under pressure.
Dry mouthā¾
Dry mouth = mouth breathing. Switch to a full face mask (Simplus, F20, Vitera, Evora Full, DreamWear Full Face) or add a chin strap. Increase humidifier temperature.
Red marks or skin sorenessā¾
1. Loosen headgear first.
2. Replace worn cushion.
3. Switch to memory foam (AirTouch F20/N20) or fabric (AirTouch N30i/F30i) for softer contact.
4. Under-nose design (F30i, F40, Evora Full, N30i) removes bridge contact entirely.
5. Add mask liners (Remzzzs).
2. Replace worn cushion.
3. Switch to memory foam (AirTouch F20/N20) or fabric (AirTouch N30i/F30i) for softer contact.
4. Under-nose design (F30i, F40, Evora Full, N30i) removes bridge contact entirely.
5. Add mask liners (Remzzzs).
Dry or irritated eyesā¾
Air blowing toward eyes ā mask too large or positioned too high. Try a smaller cushion, reposition lower on the face. Switch to directional vent masks: Evora Full, AirFit F40 QuietAirā¢, N30i QuietAirā¢.
Hose tangling when rolling overā¾
Recommend top-of-head tube masks only:
ā¢ ResMed: P30i, N30i, F30i, AirTouch F30i, AirTouch N30i
ā¢ BMC: N6, N6S, F6, F6S
ā¢ Philips: DreamWear Full Face, DreamWear UTN, DreamWear Pillow
ā ļø Do NOT recommend for hose-tangling: Solo Nasal, Solo Nasal Pillow, Nova Micro, Nova Nasal, Evora range, Brevida, P10 ā all side-entry.
ā¢ ResMed: P30i, N30i, F30i, AirTouch F30i, AirTouch N30i
ā¢ BMC: N6, N6S, F6, F6S
ā¢ Philips: DreamWear Full Face, DreamWear UTN, DreamWear Pillow
ā ļø Do NOT recommend for hose-tangling: Solo Nasal, Solo Nasal Pillow, Nova Micro, Nova Nasal, Evora range, Brevida, P10 ā all side-entry.
Noisy exhaust ventā¾
Hissing at the seal = leak ā re-fit the mask first.
Genuinely quiet vent options: P10 QuietAirā¢, Brevida, F40 QuietAirā¢, Evora Full, BMC N6/N6S.
Genuinely quiet vent options: P10 QuietAirā¢, Brevida, F40 QuietAirā¢, Evora Full, BMC N6/N6S.
Feeling claustrophobicā¾
Under-nose full face (minimal face contact): Evora Full, F30i, AirTouch F30i, F40, Amara View.
Nasal pillows (nostrils only): P30i, P10, Brevida, Nova Micro, Solo Nasal Pillow.
Tip: Have the customer try nasal pillows during the day while awake ā it helps desensitise to the feeling before trying at night.
Nasal pillows (nostrils only): P30i, P10, Brevida, Nova Micro, Solo Nasal Pillow.
Tip: Have the customer try nasal pillows during the day while awake ā it helps desensitise to the feeling before trying at night.
Rainout ā water in the tubingā¾
1. Switch to a heated tube (ResMed ClimateLineAirā¢, F&P ThermoSmartā¢) ā most effective fix.
2. Increase the tube temperature by 1ā2 steps ā warmer air means less condensation.
3. Reduce the humidity level by 1ā2 steps ā less moisture in the system.
4. Keep the machine lower than the head ā gravity prevents water running toward the mask.
5. Use a tube wrap in cold rooms ā insulates the outside of the tube.
2. Increase the tube temperature by 1ā2 steps ā warmer air means less condensation.
3. Reduce the humidity level by 1ā2 steps ā less moisture in the system.
4. Keep the machine lower than the head ā gravity prevents water running toward the mask.
5. Use a tube wrap in cold rooms ā insulates the outside of the tube.
Pressure too strong / hard to breathe outā¾
1. Enable EPR (ResMed) or C-Flex (Philips) ā softens exhale pressure without changing therapy.
2. Use Ramp mode ā gradual pressure increase as the patient falls asleep.
3. If persistent, refer to clinician for a pressure review.
Never change prescribed pressure without clinician instruction.
2. Use Ramp mode ā gradual pressure increase as the patient falls asleep.
3. If persistent, refer to clinician for a pressure review.
Never change prescribed pressure without clinician instruction.
Customer not using CPAP ā compliance issuesā¾
1. Mask discomfort ā run the Mask-terpiece selector.
2. Pressure intolerance ā Ramp + EPR/C-Flex.
3. Claustrophobia ā start with nasal pillows during the day while awake.
4. "Doesn't feel necessary" ā show AHI data from myAir / AirMini app ā the numbers are compelling.
Refer to a sleep physiologist if compliance barriers persist.
2. Pressure intolerance ā Ramp + EPR/C-Flex.
3. Claustrophobia ā start with nasal pillows during the day while awake.
4. "Doesn't feel necessary" ā show AHI data from myAir / AirMini app ā the numbers are compelling.
Refer to a sleep physiologist if compliance barriers persist.
š
Parts & replacement schedule
Module 9 ā The Sleep Spot official maintenance guide
ā ļø
AirTouch F20 & N20 memory foam cushions ā replace every 4 weeks (ResMed AU)
Unlike silicone cushions that last 3ā6 months, the UltraSoftā¢ memory foam breaks down much faster. Skin oils, heat, and nightly compression degrade the foam ā losing its ability to conform to the face and seal effectively. This is a regular, expected ongoing purchase for AirTouch F20/N20 users (~13 cushions per year). Set this expectation clearly at point of sale and offer a bundle. Source: ResMed Australia shop.
Every 4 weeks ā AirTouch F20/N20 foam + filter
š§øAirTouch F20 foam
Replace every 4 weeksUltraSoftā¢ foam degrades rapidly from skin oils. ResMed AU recommendation.
š§øAirTouch N20 foam
Replace every 4 weeksSame UltraSoftā¢ foam ā same 4-week cycle.
š§¹Disposable filter
Replace monthly1ā3 months ā AirTouch N30i/F30i fabric cushion (when worn)
š§øAirTouch N30i/F30i fabric cushion
Replace when wornComfiSoftā¢ fabric ā no fixed ResMed AU interval. Replace on signs of wear, typically 1ā3 months.
3ā6 months ā Silicone cushion
š·Silicone cushion
ReplaceAll silicone masks (AirFit F20, N20, F30i, N30i, P10, P30i, F40 etc.).
6ā12 months ā Headgear & frame
šļøHeadgear
Replaceš¼ļøMask frame
Replace12ā18 months ā Tubing & humidifier tub
šAir tubing
Replaceš§Water tub
ReplaceEvery 4 weeks ā ļø
Replace: AirTouch F20 & N20 memory foam cushion
Replace: Disposable filter
Foam: ResMed AU firm recommendation
Replace: Disposable filter
Foam: ResMed AU firm recommendation
1ā3 months
Replace when worn: AirTouch N30i/F30i fabric cushion
No fixed ResMed AU interval ā replace on wear signs
No fixed ResMed AU interval ā replace on wear signs
3ā6 months
Replace: Silicone cushion (all other masks)
6ā12 months
Replace: Headgear, mask frame
12ā18 months
Replace: Air tubing, humidifier water tub
- CCushion ā replace if:Cracks Ā· Flattened silicone Ā· Foam no longer conforming Ā· Discolouration Ā· Persistent odour Ā· New unexplained leaks Ā· Over 4 weeks old (foam) or 3 months (silicone)
- HHeadgear ā replace if:Lost elasticity Ā· Needs over-tightening to seal Ā· Velcro won't hold Ā· Fraying straps
- TTubing ā replace if:Any holes or tears Ā· Stiff or brittle Ā· Discolouration or visible mould inside
- FFilter ā replace if:Visibly grey or brown Ā· Torn Ā· Machine sounding louder than usual
Sales opportunity: AirTouch F20/N20 users need ~13 cushion replacements per year. If they don't know this when they buy the mask, they'll be back confused and potentially disappointed. Set expectations at point of sale and offer to set up a regular order or bundle.
š§¼
Cleaning guide
Module 10 ā Daily and weekly routines, AirTouch rules, do's and don'ts
āļø
Daily cleaning ā every morning
5ā10 minutes. Prevents bacteria, prevents odour, extends mask life.
1
Empty humidifier
Discard remaining water, rinse tub, leave open to air dry. Never leave standing water ā breeds bacteria.
2
Wipe mask & cushion
Warm soapy water or CPAP mask wipes. Remove skin oil before it degrades silicone or memory foam.
3
Wipe headgear
Quick wipe with damp cloth. Removes sweat residue and preserves elasticity.
4
Air dry
Away from direct sunlight ā UV degrades silicone. Do not put in a drawer wet.
ā ļø AirTouch F20/N20 foam: Wipe-clean only ā never wet. Do not use running water on UltraSoftā¢ foam. See AirTouch ā ļø tab for full rules.
š
Weekly cleaning ā every 7 days
30 minutes. Deep clean of all components including humidifier tub.
š·
Mask & cushion
Wash with mild detergent
Hand wash in warm water with mild liquid detergent. Rinse thoroughly ā no residue. Dry in air away from sun.
š§
Humidifier tub
Disinfect with diluted vinegar
Soak in 1:10 white vinegar + water for 20 minutes. Rinse thoroughly with distilled water. Air dry completely. Removes mineral deposits.
š
Air tubing
Soak & rinse
Soak in warm soapy water. Shake through thoroughly. Hang vertically to drain and dry.
šļø
Headgear
Hand wash
Gentle hand wash. Do not use washing machine ā destroys elasticity. Dry flat out of sun.
š
Elbow / connector
Rinse & inspect
Inspect vent ports for blockage. Rinse under running water. Check for hairline cracks.
ā ļø AirTouch F20/N20 foam: never use running water or soaking. Wipe-clean only. See AirTouch ā ļø tab.
The AirTouch F20/N20 and F30i/N30i use two completely different cushion materials. The rules are different ā cleaning the wrong way damages the cushion and voids warranty.
š« WIPE ONLY ā NEVER WET
AirTouch F20 & N20
UltraSoftā¢ memory foam
Full face + nasal Ā· foam discolours skin-toned
ā ļøNEVER use running water, soaking, or washing. Water destroys the foam's cell structure ā it will never dry properly and will degrade immediately.
ā
Wipe gently with a dry soft cloth or ResMed CPAP wipes to remove skin oil daily.
ā
Store with mask lip facing up overnight ā prevents fabric touching surfaces.
šReplace every 4 weeks ā firm ResMed AU recommendation. Foam degrades faster than silicone.
š”AirTouch F20 uses its own F20 HumidX cartridge ā NOT interchangeable with nasal HumidX or HumidX Plus.
ā
HAND WASH OK
AirTouch N30i & F30i
ComfiSoftā¢ fabric sleeve
Nasal + under-nose full face Ā· light grey colour
ā
Hand wash is fine with mild liquid detergent and warm water.
ā
Rinse thoroughly under running water. Squeeze gently to remove excess water.
ā
If sleeve on frame becomes twisted, reposition while wet.
š«No bristle brush ā the fabric can catch and tear.
š«No washing machine ā the fabric will distort or shrink.
šReplace when worn ā typically 1ā3 months. No fixed ResMed AU interval.
Staff test question: "Can you wash the AirTouch F20 cushion?" ā Answer: No. Wipe-clean only. If you see a customer washing it, stop them ā the foam is immediately ruined.
ā
Do
ā
Use mild, unscented liquid dish soap
ā
Use distilled water in the humidifier tub
ā
Use 1:10 white vinegar for mineral deposits
ā
Air dry away from direct sunlight
ā
Clean daily ā morning wipe is enough
ā
Inspect vent ports weekly for blockage
ā
Wipe AirTouch foam with dry cloth only
š« Don't
š«Use ozone cleaners or SoClean ā voids ResMed warranty
š«Use tap water in the humidifier
š«Use bleach, alcohol or strong cleaners
š«Leave components in direct sunlight
š«Put headgear in washing machine
š«Use a bristle brush on AirTouch N30i/F30i fabric
š«Wet the AirTouch F20/N20 foam ā ever
ā ļø Ozone cleaners (SoClean, etc.) degrade silicone, foam, and plasticisers in CPAP components ā and void ResMed warranty. Always advise against them when a customer asks.
| Component | Frequency | Method | Special rules |
|---|---|---|---|
| Mask cushion (silicone) | Daily | Mild soap + warm water | Air dry away from sun |
| AirTouch F20/N20 foam | Daily | Dry cloth wipe only | NEVER wet. Replace every 4 weeks. |
| AirTouch N30i/F30i fabric | Daily | Hand wash | No bristle brush. Air dry. |
| Headgear | Daily / wipe Weekly wash | Hand wash weekly | No washing machine |
| Tubing | Weekly | Soak & rinse | Hang to dry vertically |
| Humidifier tub | Weekly | 1:10 vinegar soak | Rinse with distilled water |
| Elbow / connector | Weekly | Rinse & inspect vents | Check for hairline cracks |
| Filter | Monthly replacement | Discard and replace | Do not wash disposable filters |
"Can I use SoClean or an ozone cleaner?"ā¾
No ā ozone cleaners degrade silicone, memory foam, and plastic components over time and void ResMed warranty. Mild soap and water, and a 1:10 vinegar solution, are all you need for thorough cleaning.
"Can I put my mask in the dishwasher?"ā¾
No. The heat and harsh dishwasher detergents will warp silicone, damage the frame, and destroy memory foam. Hand wash only in mild soapy warm water.
"How do I remove mineral deposits from my humidifier?"ā¾
Soak the tub in a 1:10 solution of white vinegar and water for 20 minutes. Rinse thoroughly with distilled water. Using distilled water daily significantly reduces mineral build-up.
"My AirTouch foam is getting wet from the humidifier ā is that ok?"ā¾
No ā even humidity-related moisture can affect the foam over time. Check for rainout in the tubing if condensation is reaching the mask. If the foam has been saturated, it should be replaced ā it won't dry properly and will degrade rapidly.
"How often should I clean everything?"ā¾
Daily: Wipe mask, wipe headgear, empty humidifier tub. Weekly: Full hand wash of mask, tubing, tub (vinegar soak), headgear. Monthly: Replace disposable filter.
Sources
[TSS-CL] The Sleep Spot cleaning guide. thesleepspot.co.nz ā
[RM-F20] ResMed AirTouch F20 cushion ā wipe only, replace every 4 weeks. thesleepspot.co.nz ā
[RM-N30i] ResMed. AirTouch N30i user guide ā hand wash, no bristle brush. resmed.com ā
šÆ
Knowledge check
Module 11 ā 14 questions Ā· Pass mark 10/14